Clients

Our clients represent a variety of sectors including energy, medical devices, biotechnology, chemical industry, finance and consumer products, etc.

We work with companies that have global operations, as well as smaller companies with operations at a single facility.

With our international experience, we tailor our consulting services to meet the needs of our clients, irrespective of where they operate.

Case Studies

Energy, technology and pharmaceutical companies are just a few that we have partnered with to address their sustainability challenges, the outcomes of which can be read in the following reports.

AAC TECHNOLOGIES HOLDINGS INC.
Raising MSCI ESG Rating and the Bloomberg ESG Score

The Challenge

AAC Technologies develops and manufactures solutions to enhance user experience of smart mobile devices. When it came to Alaya for support, AAC had already published its first sustainability report, and even had an impressive array of CSR initiatives across its businesses. But challenges remained – how could it ensure its disclosure met not just local, but even globally recognised standards? And most importantly, how could its improved efforts be reflected fairly for ESG-focused institutional investors?

Our Approach

Communication is the key. To help AAC Technologies develop a truly inclusive strategy, we conducted in-depth interviews with both senior leaders and external stakeholders. These interviews helped pinpoint key sustainability issues for AAC Technologies and shed light on the materiality and potential of their diverse sustainability initiatives across education and training, community engagement, environmental management, ethics and governance.

To finalise the strategy and key issues to be included in its reporting, we brought together senior AAC leaders to evaluate the results of the stakeholder engagement and to discuss priorities. After some lively discussions, the foundations of the strategy became clear.

Outcome

With a comprehensive and inclusive strategy to substantively articulate its diverse sustainability programs and a disclosure framework that closely aligns with the GRI and HKEX, we managed to help AAC produce an award-winning sustainability report that accurately reflects the scale and scope of its efforts. Our approach successfully raised the company’s MSCI ESG rating and Bloomberg ESG score to top 10 in Hong Kong.

CHINA INTERNATIONAL MARINE CONTAINERS (GROUP) CO., LTD.  
Meeting Both A+H ESG Disclosure Requirements

The Challenge

As the global market leader in the container manufacturing industry, CIMC decided on a reporting strategy that would communicate both a local as well as global approach to sustainability, encompassing its diverse business lines at the same time. The challenge was two-fold: Firstly, as a company listed on both the Hong Kong and Shenzhen stock exchanges, careful consideration was needed to ensure full compliance with both, whilst satisfying global standards at the same time to ensure international outreach. Secondly, given the number of its subsidiaries around the world, data collection for reporting was also a challenge that had to be addressed.

Our Approach

We conducted materiality assessments to understand which sustainability issues presented the greatest risks and opportunities, as well as how each business could contribute. This included identifying key areas for improvement (such as human rights policy), understanding key performance indicators, highlighting new metrics to track and disclose, and establishing realistic commitments. We also provided analysis of ESG disclosure policies and measures from leading global companies to CIMC’s CSR department for reference.

To craft a report that ensured local relevance, we not only conducted a thorough analysis of disclosure requirements of both the Hong Kong and Shenzhen stock exchanges to ensure full compliance, but also supplemented them by integrating requirements of the 《中國工業企業及工業協會社會責任指南》.  The GRI Standards were also implemented to ensure the efforts of CIMC were effectively communicated. Lastly, we provided an objective analysis of their company operations to aid the drafting of a new data collection and reporting mechanism that ensured data consistency, efficiency and comprehensiveness throughout its operations.

Outcome

With a unique report that combines four disclosure frameworks in one, the case of CIMC demonstrates the agility of Alaya in advising a company to effectively address ESG disclosure on both a local and international level. Not surprisingly, the CIMC report is frequently cited as a best practice benchmark by companies eager to adopt leading approaches. Moreover, in helping them standardize data collection practices throughout its entire organisation, we helped CIMC pave the way for more efficient and accurate ESG data management in future reporting efforts.

PANDA GREEN ENERGY GROUP LIMITED  
Aligning with SDGs and IR

The Challenge

Panda Green Energy is one of the largest renewable energy investors and operators. It partners with the UNDP to proliferate the adoption of green energy in China and worldwide. With its entire business deeply rooted in environmental sustainability, it is no surprise that Panda Green Energy faces particularly high expectations when it comes to its sustainability efforts and disclosure practices.

Our Approach

We understand that the Company’s core business is closely aligned with the SDG no. 7 i.e. offering affordable and clean energy.  However, this is not the only SDG that the Company has aligned with.  By analysing its value chain, we have coherently explained how the Company’s operating activities have generated impacts to different stakeholder groups, both positive and negative. We then helped communicate fairly the efforts exerted by the Company and the entire 2016 report was closely aligned with the United Nations Sustainable Development Goals.

Furthermore, a thorough internal and external stakeholder communication process was initiated to help Panda better understand key external concerns, besides formulating prominent internal efforts to address these concerns. Close interaction with managers in various departments also enabled us to help identify its main ESG risks and opportunities. An infographic based on Integrated Reporting was also created to demonstrate the Company’s business model.

Outcome

We managed to help Panda Green Energy produce an award-winning report (Report of the Year by an inaugural ESG Award) that not only adheres to GRI Standards and properly addresses stakeholder concerns, but also manages to effectively communicate the relevance of their work to sustainable development of the planet through close alignment with the UN SDGs.

CHINA TRADITIONAL CHINESE MEDICINE HOLDINGS CO. LIMITED
Engaging and Responding to Your Stakeholders

The Challenge

China Traditional Chinese Medicine is a pharmaceutical company that specialises in traditional Chinese medicine. Spearheading China’s efforts to expand the TCM industry around the world and with the introduction of strategic investors, the Company realised the importance of ESG reporting by identifying the risks and potential of its sustainability issues, which strengthened its appeal to international investors. CTCM’s priority was to properly convey its efforts in engaging and, more importantly, responding to its stakeholders.

Our Approach

First, a thorough stakeholder engagement process involving over 1,000 effective surveys was conducted to understand perspectives from the Company’s key stakeholder groups including suppliers, investors, employees, customers, etc. Then, we conducted on-site inspections to understand China TCM’s production and operation processes and validated material ESG issues with the management. Lastly, we identified the material topics in order to adhere to GRI Standards, communicating relevance of their business to the broader international audience.

Outcome

Backed by a rigorous and comprehensive stakeholder engagement process, we helped craft a report that reflects CTCM’s thorough understanding of risks and opportunities of the emerging TCM industry, as well as demonstrating alignment between its operations and ESG performance.

Ronald Lu & Partners
Establishing Science Based Target

situation

Ronald Lu & Partners (RLP), an architectural design firm based in Hong Kong, is known as a pioneer in sustainable architecture, boasting projects such as Xi Qu Centre, Zero Carbon Building, etc. Committed to excellence in design and construction, and to maximize environmental benefits, RLP has set its science-based targets (SBT) which are approved by the SBTi (Science-based Target Initiative). The firm aims to reduce its GHG emissions (Scope 1 and 2) in absolute terms (base year 2018) by 21% by 2024 and also reduce Scope 3 GHG emissions by 8% during the same period.

RLP is the only architectural firm to have set Science Based Targets in Hong Kong and when it completes meeting its target, it will be the first one to do so in Asia.

CHALLENGE

While it is committed to address climate change by setting an SBT approved target, it is now imperative for the firm to make progress in meeting the reduction target it has announced publicly to stakeholders. More importantly, how does the firm track and manage its progress towards the end goal? Does the target need to be divided into annual targets and cascaded down to regional offices?

Outcome

RLP commissioned Alaya Consulting to ensure its SBT target will be met by 2024. Alaya has formulated a strategic plan to keep RLP emissions below 2oC. The 5-year plan has been broken down into feasible yearly roadmaps for RLP to tread, in order to help it meet its long-term target.

Alaya has monitored annual GHG emissions attributable to RLP’s work and has identified the reasons for changes in Scope 1, 2 and 3 emissions. If any unexpected increases occur, we communicate with RLP to implement proper remedial measures.

In addition to the existing reduction measures adopted such as lighting retrofits to reduce Scope 2 emissions, we help identify other feasible solutions for the firm, including A0 and A1 recycled paper, which has effectively reduced the firm’s Scope 3 emissions.

With the right solutions and a feasible target, RLP is in a good trajectory to complete its target by 2024.

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IMPROVING PROCESS OF ESG DATA MANAGEMENT

situation

A Hang Seng Index constituent, our client has been disclosing ESG performance even before HKEX announced the “comply or explain” provision. For the past few years, increasing pressures for improving ESG disclosure level were coming from every facet including institutional investors, regulators, customers, the public, etc. Data accuracy and consistency have been scrutinized more than ever before. Investors are screaming for data integrity. The client was determined to respond fast to meet the expectation, planning to undertake external assurance in two years’ time.

CHALLENGE

While the client has been performing well financially, resources put into management of non-financial data has remain lacklustre, resulting in challenges in at least four areas: 1. data definitions not consistent 2. inadequate data management 3. absence of an approval process 4. disruptions due to change of responsible personnel These problems present huge potential risks of data inaccuracy. If the situation prolongs, the client may fail to meet demands of stakeholders, unable to comply with regulations, and lose competitive advantages to its peers consequentially.

Solution

The outcome of external assurance would not be ideal if the in-house data management mechanism is absent or poorly executed. Alaya was brought in by the client to sort out the ESG data situation.  Learning that the client aimed to conduct external assurance, Alaya recommended straightening out the internal mechanism first.   

We took a 3-step approach: 1. Observation & Interviews; 2. Analysis & Recommendations; 3. On-site facilitated workshops.

First, we had been observing data flow as this was the second year of advising the client. Leveraging on this advantage, we organized more than 20 interviews with the relevant data owners to learn the “as-is” status including data definitions, data flow, management control, etc., and mapping out the data flow in process flowchart for all raw ESG data.

Secondly, we analysed the “as-is” process, identifying issues as well as recommendations. And we started creating the “to-be” process map illustrating what an improved data management process would look like, including segregation of duties, strengthened management covering data generation, storage, approval, etc. 

Lastly, we prepared a data collection manual for the client to ensure the “to-be” process would not  be influenced by staff turnover. To ensure the employees get used to the new process, we also set up workshops on site to facilitate the change.

Today, our client operates with a streamlined process that minimizes redundant steps and clarifies roles and responsibilities achieving better data reporting in less time. Their ESG reports have been receiving industry accolades and our client has been included in two sustainability indexes, enjoying an ESG rating better than its peers.

*For confidentiality purpose, the name of the company is kept anonymous